On Friday 24th July Ferne Animal Sanctuary was notified by Blackbaud, the company that provide us with software support that it was the subject of a cyber attack in May 2020, along with a number of other charities and universities.
Some details of our supporters’ data were accessed, limited to names, addresses, telephone numbers, email addresses and payment/donation frequency. No financial information including credit card numbers or bank account numbers is kept on the Blackbaud system.
Blackbaud have assured us that the data that was accessed illegally has been destroyed.
Blackbaud have taken immediate steps to rectify the situation and we will continue to work with them to ensure that their systems and procedures are as robust as possible. New safeguards have already been put in place. Anyone with concerns can contact the sanctuary through info@ferneanimalsanctuary.org.
Further information on the attack can be found on Blackbaud’s website through this link:
https://www.blackbaud.co.uk/newsroom/news-archives/2020/07/16/learn-more-about-the-ransomware-attack-we-recently-stopped